Contact
Fallegro has one address: contact@fallegro.com. It is read by Germain Lecourtois, who designs and develops the game on his own, in France. Write in English or in French.
What to write about
- A bug. Say which phrase you were playing, on which device and browser, and what happened. A replay link from the result screen helps: it rebuilds your exact construction.
- A wrong note. The melodies are simplified so a ball can play them; if one sounds wrong to you, name the piece and the phrase.
- Your data. To see, correct or erase what the game keeps about you, write from the address you signed in with, or give your player name. The privacy policy lists every piece of data, and your rights.
- A security flaw. Describe it privately to this address before making it public. Reports made in good faith will never lead to legal action.
- Anything else: a question about the game, the music, the credits, or a suggestion.
What to expect
There is no support team and no ticket system: one person reads every message and answers as soon as possible. There is no phone line: email is the way to reach the game. The publisher's legal details are on the legal notice (in French, which governs).